Gathering the Magic

Policies

Disclaimer

Gathering the Magic is an independent business not affiliated with, endorsed by, or sponsored by any official trading card game publisher or manufacturer. All product names, logos, and brands are property of their respective owners. We strive to ensure all product listings are accurate, but availability and prices are subject to change without notice. 

Shipping Policy (Australia Only)

  • We currently only ship to Australia and wont accept a sale without a legitimate Australian address to send it to.

  • We offer a flat-rate shipping fee of $9 AUD to anywhere in Australia, regardless of order size.

  • Orders are typically processed within 1–2 business days of payment being received and in most cases will be delivered within one week of the order being placed.

  • All parcels are shipped via a tracked service, and you’ll receive a tracking number once your order has been dispatched.

  • We take great care in packaging your order securely so that it reaches you undamaged, but once a parcel is in transit, we are not responsible for any delays caused by postal carriers.

Store Policy

Effective Date: 07.07.2025

At Gathering the Magic, we are committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

The following Policy explains how we collect, use, disclose, and protect your personal information.

1. What Information We Collect

When you make a purchase through our store or checkout pages (including those powered by Stripe), we may collect the following personal information:

  • Your name

  • Email address

  • Shipping and billing address

  • Payment method (processed securely by Stripe — we do not store payment details)

  • Purchase history and order details

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order or inquiries

  • Improve our services and product offerings

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. Who We Share It With

We may share your information with:

  • Stripe (our payment and checkout provider) for secure order processing

  • Shipping providers (e.g., Australia Post or Sendle) to deliver your order

  • Legal authorities, if required by law

4. Data Storage and Security

Your information is securely stored and managed through our trusted third-party payment platform (Stripe). We take reasonable steps to protect your data from misuse, interference, and unauthorized access.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct any errors in your information

  • Request deletion of your personal data, where permitted by law

To make a request, please contact us using the contact us at sales@gatheringthemagic.net.

6. Returns

At Gathering the Magic, all of our sealed products are factory sealed and untouched. We never search, weigh, or scan any packs or boxes. What you receive is exactly how we bought it, sealed and straight from the source.

  • Return Window: We accept returns within 30 days of delivery.

  • Condition: Items must be returned in the same condition they were received — unopened, undamaged, and ready for resale. Opened items cannot be returned unless there is clear video evidence of a legitimate issue.

  • Refund Method: Approved returns will be refunded to your original payment method. Store credit may be offered if preferred.

  • Return Shipping: Please contact us first at sales@gatheringthemagic.net to arrange the return. In some cases, we may provide a return label or request you drop the item at a nearby collection point.

  • Process: Once we receive and inspect the returned item, your refund will be processed within 5 business days.

We’re collectors too, and we treat every product we ship as if we were sending it to ourselves. Your trust matters to us, so if you have any concerns, please contact us at sales@gatheringthemagic.net.

7. Contact Us

If you have any questions or concerns about any part of our policy, please contact:

Gathering the Magic
Email: sales@gatheringthemagic.net

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

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