Policies
Disclaimer
Gathering the Magic is an independent business not affiliated with, endorsed by, or sponsored by any official trading card game publisher or manufacturer. All product names, logos, and brands are property of their respective owners. We strive to ensure all product listings are accurate, but availability and prices are subject to change without notice. If you have any questions or any problems at all just send us an email and we should be able to sort it out.
Shipping Policy (Australia Only)
We offer a flat-rate shipping fee of $9 AUD to anywhere in Australia, regardless of order size.
Orders are typically processed within 1–2 business days of payment being received.
All parcels are shipped via a tracked service, and you’ll receive a tracking number once your order has been dispatched.
We take great care in packaging your order securely, but once a parcel is in transit, we are not responsible for any delays caused by postal carriers.
Privacy Policy
Effective Date: 07.07.2025
At Gathering the Magic, we are committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. What Information We Collect
When you make a purchase through our store or checkout pages (including those powered by Stripe), we may collect the following personal information:
Your name
Email address
Shipping and billing address
Payment method (processed securely by Stripe — we do not store payment details)
Purchase history and order details
2. How We Use Your Information
We use your personal information to:
Process and deliver your orders
Communicate with you about your order or inquiries
Improve our services and product offerings
Comply with legal obligations
We do not sell, rent, or trade your personal information.
3. Who We Share It With
We may share your information with:
Stripe (our payment and checkout provider) for secure order processing
Shipping providers (e.g., Australia Post) to deliver your order
Legal authorities, if required by law
4. Data Storage and Security
Your information is securely stored and managed through our trusted third-party payment platform (Stripe). We take reasonable steps to protect your data from misuse, interference, and unauthorized access.
5. Your Rights
You have the right to:
Request access to the personal information we hold about you
Ask us to correct any errors in your information
Request deletion of your personal data, where permitted by law
To make a request, please contact us using the contact email below.
6. Returns
All of our sealed products—especially booster boxes—are factory sealed and untouched. We never search, weigh, or scan any packs or boxes. What you get is exactly how we bought it, sealed and straight from the source.
We do not accept returns on opened items, unless there’s clear video evidence showing the item being opened on camera, from its sealed condition, and demonstrating a legitimate issue. If you’re returning a sealed item, it must be in the same condition you received it—unopened, undamaged, and ready for resale.
We’re collectors too, and we treat every product we ship as if we we’re sending it to ourselves. Your trust matters to us, so if you have any issues, please email us at the email address below.
7. Contact Us
If you have any questions or concerns about this privacy policy or your data, please contact:
Gathering the Magic
Email: sales@gatheringthemagic.net
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.